In this section:
Getting ready to renew your tax credits
When you get your tax credits renewal pack, you'll need to check the renewal forms very carefully. This will help make sure the Tax Credit Office has the right details about your personal circumstances. To do this, you'll find it helpful to have the right paperwork to hand.
On this page:
What you'll need when looking at your renewal pack
If you get tax credits, you usually get a renewal pack each year between April and June.
As soon as you get the pack, you need to:
- check the information in your renewal pack
- tell the Tax Credit Office if anything has changed
You may also have to give details of your income in the last year.
Changes in your personal circumstances
You might find it useful to have the following to hand:
- copies of any award notices that we've sent you during the year
- a diary or calendar showing important changes, like when you started a new job, or when your child left school or college
- bills or receipts showing how much you paid for childcare during the year
Paperwork showing your actual income
You may need the following paperwork:
- Your P60, P45 forms or payslips showing your total wages for the year.
- If you're self-employed, your business accounts or your tax return.
- Notes of any pension and Gift Aid payments, which are normally deducted from your income. (Ignore payments to occupational pension schemes where your employer has already deducted your payment from your wages.)
- Letters or statements from the Department for Work and Pensions, or Department for Social Development in Northern Ireland, stating what state pensions or state benefits you got.
- Letters from private pension companies, showing what pension income you got.
- Bank and building society statements, dividend certificates and income from trusts certificates.
Help with the tax credits renewal pack
Contact the Tax Credit Office
If you need more help you can call the Tax Credit Helpline which is open from 8.00 am to 8.00 pm every day except Christmas Day, Boxing Day and New Year's Day. The numbers you can ring are:
- Tel 0845 300 3900
- Textphone 0845 300 3909 - if you are deaf or have a hearing or speech impairment
If you're calling from overseas you can also contact the Tax Credit Office on Tel + 44 289 053 8192.
More useful links
Why and how you need to renew your tax credits claim
Deadlines for renewing your tax credits claim
Tax credits: changes you
need to report and when
