In this section:
These toolkits provide guidance on areas of error that HM Revenue & Customs (HMRC) frequently see in returns and set out the steps that you can take to reduce those errors. They should help you to:
Before you get started, please read the essential information on using the toolkits and reasonable care under HMRC's penalty system.
HMRC has also produced a short video that gives useful information about the toolkits (running time 3 minutes).
The toolkits are available for download only. To view them, you need to use a PDF file viewer such as Adobe Reader which is available to download free of charge from the Adobe website.
HMRC would like to hear about your experience of using the toolkits to help develop and prioritise future changes and improvements. HMRC is also interested in your views of any recent interactions you may have had with the department.