In this section:
These toolkits provide guidance on areas of error that HM Revenue & Customs (HMRC) frequently see in returns and set out the steps that you can take to reduce those errors. They should help you to:
Before you get started, please read the essential information on using the toolkits and reasonable care under HMRC's penalty system.
HMRC has also produced a short video that gives useful information about the toolkits (running time 3 minutes).
The toolkits are available for download only. To view them, you need to use a PDF file viewer such as Adobe Reader which is available to download free of charge from the Adobe website.
HMRC recently held a short series of workshops to better understand what agents think about the toolkits, and would now like to hear from all agents that have used the toolkits - even if only once.