In this section:

  • Feedback on toolkits to help reduce errors

Agents toolkits feedback form

All form fields marked with an* (asterisk) are required

1.Please select the toolkit you would like to provide feedback on?*

2.Is this the first time you have viewed an Agent Toolkit to get help and support about your issue?

3.Did you get what you were looking for (or needed) from this Agent Toolkit?

4.How likely is it that you would recommend the Agent Toolkit you used to a friend or colleague if they had a similar issue? 0 being extremely unlikely and 10 being extremely likely.*

5.Why did you give us this score?

Thanks for taking the time to give us your feedback. This will help us develop and prioritise future changes and improvements to the toolkits.

Feedback on your recent interactions with HM Revenue and Customs (HMRC)

As part of HMRC’s drive for continuous improvement, the department is keen to hear the views of agents and stakeholders on their interactions with HMRC.

HMRC is asking this question across a range of channels to understand the different experiences encountered.

The results of this survey will supplement the customer experience tracker which is published quarterly.