Find answers to commonly asked questions
Find answers to your frequently asked questions.
On this page:
Your question |
Where to find guidance |
|---|---|
| Why have I received a penalty letter? | |
| Can you help me update Basic PAYE Tools | Using Basic PAYE Tools (RTI) to operate payroll and report in real time |
What do my BPT error messages mean? |
Basic PAYE Tools error messages |
Can you help me with my end of year? How do I submit a 'No Employer Annual Return due' notification? |
Filing your Employer Annual Return (P35 and P14s) for 2012-13 |
Where can I find out about getting ready to operating PAYE in real time? |
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Have you received my RTI submission? Have you received my PAYE payment? |
Your question |
Where to find guidance |
|---|---|
How do I claim a tax refund? |
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How do I report a change of name or address |
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Is my tax code right? |
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My employer is using the wrong tax code - what do I do? |
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How long will I have to wait for a reply to my letter? |
Your question |
Where to find guidance |
|---|---|
Why do I have to pay a penalty? |
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What if I have a reasonable excuse for sending in my return or payment late? |
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How do I view my Self Assessment Statement? |
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How do I file my Self Assessment tax return online? |
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What if I've lost my User ID or password for HM Revenue & Customs Online Services? |
Your question |
Where to find guidance |
|---|---|
| How do I find out my next tax credits payment dates? | |
Do I get Child Tax Credit when my child turns 16? |
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Can you tell me why you have overpaid me? |
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Why have I not received my payments? |
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Am I eligible for tax credits? |
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How do I let the Tax Credit Office know about a change of circumstances? |
Your question |
Where to find guidance |
|---|---|
Can I start work without a National Insurance number? |
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How do I find out my National Insurance number? |
If you've lost or can't remember your National Insurance number |
How do I register for National Insurance, Self Assessment/Self Employment? |
Registering for Self Assessment/Self Employment and National Insurance |
How do I pay self-employed Class 2 National Insurance? |
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How do I report that I have stopped being self-employed? |
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How do I stop paying National Insurance at State Pension age? |
Your question |
Where to find guidance |
|---|---|
Do I get Child Benefit when my child turns 16? |
Child Benefit if your child is in further education or training |
What's happening with my Child Benefit claim? |
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How do I make a Child Benefit claim? |
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Can you tell me my Child Benefit number? |
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How do I tell you about a change of bank account? |
How to change your bank account details for Child Benefit payments |
How do I find out more about the High Income Child Benefit charge? |
Your question |
Where to find guidance |
|---|---|
Where do I get help to file my CT Return online? |
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How do I pay my Corporation Tax online? |
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When will a PDF submission of accounts and computations be acceptable rather than iXBRL? |
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Who do I contact when I have overdue payments? |
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What do I need to do to change the registered office for my company or my agents details? |
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I would like to set off an overpayment of CIS tax against a Corporation Tax bill. |
Contact the Employers Helpline. You will need your employer reference when you call. |
Your question |
Where to find guidance |
|---|---|
Who needs to register for CIS? |
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How do I register for CIS? |
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How do I make a CIS payment to HMRC? |
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How do I complete a monthly CIS return to HMRC? |
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How do I verify a subcontractor? |
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How do I de-register from CIS? |
