Find answers to commonly asked questions
Find answers to your frequently asked questions.
On this page:
Your question |
Where to find guidance |
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How do I report a change of name or address? |
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How do I claim a tax refund? |
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Is my tax code right? |
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My employer is using the wrong tax code - what do I do? |
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How long will I have to wait for a reply to my letter? |
Your question |
Where to find guidance |
|---|---|
How do I file my Self Assessment tax return online? |
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What if I've lost my User ID or password for HMRC Online Services? |
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How do I view my Self Assessment Statement? |
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How long will I have to wait for a reply to my letter? |
Your question |
Where to find guidance |
|---|---|
What's happening with my PAYE overpayment? |
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How do I register for PAYE as an employer/contractor? |
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Can you help me calculate my payroll? |
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I don't understand my new employees' tax code. |
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Why have I received a penalty? |
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Can you tell me my PAYE Online username/password? |
Your question |
Where to find guidance |
|---|---|
What's happening with my tax credits claim? |
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How will the Budget changes affect my Tax Credit award? |
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What happens if my usual payment day falls on a Bank holiday? |
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Why have I not received my payments? |
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Am I eligible for tax credits? |
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How do I let the Tax Credit Office know about a change of circumstances? |
Your question |
Where to find guidance |
|---|---|
Can I start work without a National Insurance number? |
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How do I find out my National Insurance number? |
If you've lost or can't remember your National Insurance number |
How do I register for National Insurance, Self Assessment / Self Employment? |
Registering for Self Assessment / Self Employment and National Insurance |
| How do I pay self-employed Class 2 National Insurance? | |
How long will I have to wait for a reply to my letter? |
Your question |
Where to find guidance |
|---|---|
Do I get Child Benefit when my child turns 16? |
Child Benefit if your child is in further education or training |
What happens if my usual payment day falls on a Bank holiday? |
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What's happening with my Child Benefit claim? |
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How do I make a Child Benefit claim? |
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Can you tell me my Child Benefit number? |
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How do I tell you about a change of bank account? |
How to change your bank account details for Child Benefit payments |
Your question |
Where to find guidance |
|---|---|
Where do I get help to file my CT Return online? |
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How do I pay my Corporation Tax online? |
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When will a PDF submission of accounts and computations be acceptable rather than iXBRL? |
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Who do I contact when I have overdue payments? |
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What do I need to do to change the registered office for my company or my agents details? |
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I would like to set off an overpayment of CIS tax against a Corporation Tax bill. |
Contact the Employers Helpline. You will need your employer reference when you call. |