Disability Customers Consultation Group
The Disabled Customers Consultation Group (DCCG) was set up in January 2008 to help HM Revenue & Customs (HMRC) to understand the needs of disabled customers and to improve the services provided.
The group is made up of:
- representatives from charitable and voluntary sector organisations representing people with disabilities
- disabled customers themselves
- representatives from across HMRC
The main purpose of the group is to:
- help HMRC understand the impact of existing and proposed policies on disabled customers
- give the organisations and disabled customers the opportunity to have their concerns and issues heard
- work together to identify ways in which HMRC can work with disabled customers and improve their customer experience
For further information please contact Janet Davison on Tel 0191 22 57162.
Minutes of meeting held on 19 October 2011
(40K)
Minutes of meeting held on 29 March
2012 (PDF 41K)
