Appointment request to arrange a face to face meeting with HMRC

Fill in your details, and HMRC will be in touch to arrange an appointment, if you:

are deaf
are hard of hearing
have a speech impairment
have a disability
have a mental illness
have difficulty using a telephone

If you are not a customer who needs this extra support you can Contact HMRC on the GOV.UK website.

All form fields marked with a red * (asterisk) are required.

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Your full name*

Your post code*

Your email address*

Enter your email address again*

What do you want to talk to us about?*

What is your question? Do not include any extra personal details.*

How do you want to talk to us at your appointment?*

Tick the boxes below that meet your needs.

Pen and paper
Lip reading
Induction Loop
A hearing friend or family member
Lip speaker
BSL interpreter
Other, please tell us

Other

To make sure we arrange a suitable appointment for you provide details below of when you will not be able to attend an appointment in the next 10 days.

When you will not be able to attend an appointment in the next 10 days?

Date 1 (dd/mm/yyyy) Time 1

Date 2 (dd/mm/yyyy) Time 2

Date 3 (dd/mm/yyyy) Time 3

HMRC will contact you by email within 2 working days and aim to offer you an appointment within 5 working days.

However it might take a little longer to arrange specialist services, for example a British Sign Language interpreter or lip speaker.

How secure is your information?

Completing this online form on the website is secure. But HMRC cannot guarantee the security of any emails that are sent to or from your own email address. Because of this the reply you receive will not include any personal information about you.