In this section:

Feedback Form for the Where's my reply? Tracker

All form fields marked with an* (asterisk) are required

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Are you using this tracker for yourself or on behalf of a client?*

Please choose one of the following options

For a client
For myself

Did the tracker cover your enquiry?*

Please choose one of the following options

Yes
No

How easy was the tracker to use?*

Please choose one of the following options

Very easy
Quite easy
Quite difficult
Very difficult

How has the tracker affected your contact with HM revenue & Customs (HMRC)?*

Please choose one of the following options

I was planning to phone HMRC but now understand it is too soon
After using the tracker I understand now is the right time to chase up my enquiry
I was not planning to phone HMRC, I was just curious about the tracker
After using the tracker I am still unsure what to do next and will phone HMRC to confirm

Your responses will help HMRC develop the tracker. Thank you for taking time to complete this questionnaire.