Guidance

Check when you can expect a reply from HMRC

Find out when you can expect to receive a reply from HMRC to a query or request you've made.

The information in this tool is updated weekly.

You can use this tool for queries or requests you’ve made about:

  • Child Benefit
  • Corporation Tax
  • employers’ PAYE
  • Income Tax
  • National Insurance
  • Self Assessment
  • tax credits
  • VAT

If you’re an agent, you can also check how long it will take HMRC to:

  • register you as an agent to use HMRC online services
  • process an application for authority to act on behalf of a client
  • amend your agent details

Start now

If your query is about anything else, contact HMRC.

Published 29 September 2021
Last updated 10 May 2023 + show all updates
  1. You can now use the tool to check when you’ll receive a reply to queries and requests about employers’ PAYE and National Insurance.

  2. Child Benefit has been added to the list about when you can expect to receive a reply from HMRC to a query or request you've made.

  3. The information about when you can expect a reply from HMRC is updated weekly.

  4. Corporation Tax has been added to the list about when you can expect to receive a reply from HMRC to a query or request you've made.

  5. Updated to add VAT to the list of areas to find out when you can expect to receive a reply from HMRC to a query or request you've made.

  6. Added translation