In this section:
Find out when you can expect to get a reply from HM Revenue & Customs (HMRC) to a query or request you've made.
On this page:
If you're an employee or you pay tax on a company pension through PAYE (Pay As You Earn - the system used by employers and pension providers to deduct tax from your wages or pension), you can use the tracker to check how long it will take HMRC to:
If you're an agent, you can also check how long it will take HMRC to:
Start using the tracker by following the link below.
If your query is not included in the above list, you can't use the tracker and should contact HMRC.
HMRC is committed to helping its customers by providing response times for their queries and will be adding more subjects to the tracker in due course.
Send us feedback on the tracker by following the link below.