In this section:
- Where to start
- Overpayments
- Complaints, appeals, penalties, checks
Complaints, appeals, penalties, checks
Tax credits - how to complain How and when to complain and what happens next
Appealing against a tax credit decision If you don’t agree with a decision made by the Tax Credit Office – how and when to appeal
Tax credit penalties How and when penalties are charged and what are your rights
Tax credit checks What happens when your tax credits claim is selected for checking
Tax credit fraud How fraudulent tax credit claims are being tackled
