If things go wrong
Paid too much or not enough tax credits Overpayments, underpayments and what to do next
Where to start if things go wrong with tax credits What to do when you're not happy with a decision
Reasons why your tax credits might go down or stop Not renewing your claim, changes at home and work, overpaid tax credits - what to do to get your payments back on track
Tax credits - how to complain How and when to complain and what happens next
Appealing against a tax credit decision If you don't agree with a decision made by the Tax Credit Office - how and when to appeal
Tax credit penalties How and when penalties are charged and what are your rights
Tax credit enquiries What happens when your tax credits are selected for enquiry
Tax credit fraud How we are tackling fraudulent tax credit claims
