Tax Credits Online Service - temporary closure

HMRC’s online tax credits service is temporarily closed while we work on enhancements to ensure the site remains secure. We apologise for the inconvenience.

In the meantime you can:

  • make a claim for Child Tax Credit or Working Tax Credit by post
  • report a change of circumstance by phone or by post
  • renew your tax credits award by phone or by post (once you receive the form that we send to you in April or May)

Phone and post details

You can order a claim pack over the phone by calling 0845 300 3900 (textphone 0845 300 3909).

Lines are open every day from 8.00 am to 8.00 pm.