Not renewing your claim, changes at home and work, overpaid tax credits - what to do to get your payments back on track
Telephone
Tax Credits Helpline
For general information about tax credits
Opening hours
8.00 am to 8.00 pm, seven days a week Closed Christmas Day, Boxing Day and New Year's Day
0845 300 3900
For customers who are deaf or hearing or speech impaired:
0845 300 3909 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 2890 538 192
When you contact us please have your National Insurance number to hand.
Post
Tax credits written enquiries
Tax Credit Office Preston PR1 0SB
If you are writing to tell us about a change of circumstance, please mark your envelope 'change of circumstances'.
