Ringing the changes for SDLT 8s

From Monday 27th November, we began piloting a process of telephoning customers to clarify incomplete or contradictory information on their SDLT Returns - rather than issuing letters asking for this information (SDLT8s).

We hope this proactive approach will mean that customers get their land transaction certificates quicker (because they won’t have to reply to SDLT 8s or telephone our Helpline) and will enable them to get future returns accepted first time

After four weeks, we’ll evaluate the exercise and, after further consultation, decide whether or not to implement the process.

Vendor’s address (SDLT1, Questions 34 - 38)

Please remember that we do not want the property address shown as the vendor’s address, unless the vendor is going to remain there (for example if there is to be a lease back to the vendor). We need an address where the vendor can be contacted. If (as often happens) the purchaser’s solicitor does not know the vendor’s new address then inserting ‘care of the vendor’s solicitor’ is preferable to entering the property address.

Agent details (SDLT1, Questions 57- 62)

Many practitioners have asked us whether they could avoid having to enter their details separately for every transaction. The answer is yes. If you use the Stamp Taxes Online service, agent details can be pre-populated on to the return.