Our Complaints Procedure

Adrian Carter is the Stamp Office Complaints Manager and he is based at Birmingham Stamp Office.

If you wish to make a complaint please write to Adrian at the following address:

By Post:

Birmingham Stamp Office
9th Floor
City Centre House
30 Union Street
Birmingham
B2 4AR

or DX:

Stamp Office Complaints Manager
Birmingham Stamp Office
DX: 15001 Birmingham 1

Alternatively, if your complaint is urgent you may wish to ring our Helpline on 0845 603 0135

Or Fax details of your complaint
FAO The Complaints Manager on: 0121 643 8381