Creating a new customer record
The creation of a new customer record is always done by a HMRC member.
The appropriate folders, databases, discussions item and other relevant items appropriate to that business will automatically appear when a new entry is added.
Customers should never set up a record within an eRoom. Any further folders will always be added by the HMRC administrator for the eRoom.
The function Create database entry (customer record) is only shown in this learning to demonstrate how a HMRC member sets up a new customer record within a database.
