FAQ: Shared Workspace plug-In

Contents

Why does the Shared Workspace plug-in switch itself off?

The Shared Workspace plug-in may switch itself off because:

  • you have used the logout button to exit Shared Workspace
  • you have cleared your Web browsers history and cookies
  • you have moved to a new workstation

Why do documents open in a Web Browser?

If you do not use the plug-in, documents you have added to Shared Workspace (e.g. Word, Excel, and PowerPoint) will open in your web browser.