What you can do to protect yourself online

Do not open suspicious emails

HMRC do not send notifications of a tax rebate over email, or request that you update your security certification.

If you receive an email that doesn’t address you by your first name and surname and then asks you to click on a link and/or disclose your details, you may well be revealing your details to a fraudulent website.

If you have received an email from HMRC that you consider to be fraudulent, please forward it to phishing@hmrc.gsi.gov.uk. HMRC cannot reply to every email, but action is taken on each report received.

Anti-virus software

Make sure any computer has anti-virus software, and that it is continually updated to check the contents of the files on your computer against the information it holds about known viruses.

Personal firewall and Secure Wireless Network

Make sure any computer which connects to the Internet has appropriate firewall protection to block any unauthorised connections being made.

If you’re using a wireless network, ensure it is secure (guidance can be found on the Get Safe Online website (Opens new window)

Anti-spyware software

Make sure your computer has anti-spyware software and that it is continually updated.

Update your Web Browser

Using the most up-to-date version of your preferred web browser, should reduce your chance of falling victim to online scams (also refered to as phishing), by displaying messages to alert the user.

Keep your software up-to-date

Make sure the software on your computer, particularly the operating system is up-to-date. Make sure you download and install updates regularly.

Keep your password and log in details secure

Keep your passwords and log in details secure, ensuring they are changed regularly. Do not write them down or tell anyone what they are, including HMRC staff.