Paper 14 - Measuring the customer experience, 2010 onwards (PDF 101K)
Paper 13 - Evaluating the impact of Stamp Duty Land Tax first time buyers' relief (PDF - 414K)
Paper 12 - The practicality of a top down approach to the direct tax gap (PDF 55K)
Paper 11 - Measuring the customer experience (PDF 88K)
Paper 10 - Econometric analysis of alcohol consumption in the UK (PDF 653K)
Paper 9 - Econometric analysis of cigarette consumption in the UK (PDF 847K)
Paper 8 - Costing customer time - research paper (PDF 78K)
Paper 7 - Econometric models of alcohol demand in the United Kingdom WP7 (PDF 296K)
Paper 6 - Evaluation of anti-avoidance announcement WP6 (PDF 422K)
Paper 5a - Measuring the tax gap - an update WP5 (PDF 27K)
Paper 5b - Estimation of tax gap for direct taxes WP5 (PDF 177K)
Paper 3 - Welfare-to-Work, wages and wage growth WP3 (PDF 646K)
Paper 1a - Take-up of Family Credit and Working Families' Tax Credit WP1 (PDF 219K)
Paper 1b - Estimating models of benefit take-up WP1 (PDF 270K)