Research and analysis

Tax credits: High Risk Renewals customer experience

Research on how tax credits customers are affected by HM Revenue and Customs' High Risk Renewals intervention.

From:
HM Revenue & Customs
Published
12 June 2013

Documents

High Risk Renewals

Ref: HMRC Research Report 257

PDF, 227 KB, 42 pages

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Annex 2: Research Materials

Ref: Annex 2: HMRC Research Report 257

PDF, 162 KB, 27 pages

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Details

Research report about HM Revenue and Customs’ High Risk Renewals (HRR) intervention for tax credits. The report looks at tax credits customers’ experiences of and responses to the HRR intervention process.

Published 12 June 2013