HMRC employer email alert service

HM Revenue & Customs (HMRC) is reducing the amount of information it posts to employers by replacing it with online guidance and downloadable applications.

HMRC no longer issue paper Employer packs, Employer Bulletins or the Basic PAYE Tools (formerly the Employer CD-ROM).

HMRC strongly recommends that you register for their email alert service, so that they can remind you when the latest information is made available.

On this page:

About the email alert service

By registering below for the email alert service you are agreeing to get email alerts to remind you when the latest employer information is available on the HMRC website.

HMRC expect to send you three email alerts a year - February, May and September. These will give you the links to the latest Employer Bulletin and Basic PAYE Tools. HMRC may also issue other ad-hoc messages throughout the year.

Each registration will last for up to one year after which HMRC will send you an annual confirmation email. This shows the registration details HMRC hold and tells you if you need to take further action. This is simply to ensure that the contact details held for this purpose are kept up to date.

Computer software requirements

The email registration works with the most commonly used web browsers, including Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Apple Safari. To be able to register you must have JavaScript enabled in your web browser settings - your web browser's 'Help' page should tell you how to do this if it isn't enabled already.

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Which employers can't use this service

You won't be able to sign up for email alerts if your company is in liquidation or receivership, or if you operate any of the following:

  • the Simplified Deductions Scheme
  • a scheme deducting National Insurance only
  • a scheme with no employees - for example a contractor only, fees only or sick pay scheme
  • a scheme designed for the taxation of electoral roll payments
  • a profit sharing scheme
  • a contractor only scheme
  • a Taxed Award scheme
  • a foreign employer who operates a special UK system

If you fall in to one of these groups, you will continue to receive paper products as usual.

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How to register, update your details or unsubscribe

Please select the appropriate option in the first box below and then complete the rest of the form with your current contact details.

Note that you will need your Employer PAYE reference number. You can find this on employee coding notifications from HMRC or on the letter sent when you first registered as an employer.

Points to note when completing the form

  • You can use only one email address per Employer PAYE reference number. If you send more than one registration request for an Employer PAYE reference number the latest submission will overwrite the earlier request(s).
  • You must complete all of the fields marked *.
  • The box for your business name can only accept a maximum of 28 characters including spaces. If you need more space please use the continuation boxes.
Select one action I want to: * (Tick only one box)


my details

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If you're satisfied that the details entered above are correct, select the 'Register for email alerts' button. HMRC will send you an email acknowledgement within one hour.

Or, if you want to remove all of the information you have entered and start again, select the 'Clear' button.

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What to do if you don't get an email alert or registration acknowledgement

If you have subscribed for an email alert and don't receive the initial acknowledgement or any subsequent email alert it will be for one of several reasons:

  • Your email address is invalid or has changed - please update your details using the registration form.
  • Someone else in your organisation has subscribed using the same PAYE reference and this has overwritten your previous request. Please check within your organisation before you register again because you will overwrite the current subscriber.
  • The alert may have been diverted into your spam folder.

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