Taking on a new employee - employee doesn't have a form P45

The form P45 gives you the information you need to make sure you use the right tax code and deduct the right amount of tax and from an employee's pay.

If your employee doesn't have a P45 you need to decide which tax code to use for your new employee. This is based on your employee's employment circumstances. You also need to tell HM Revenue & Customs (HMRC) that you have a new employee.

There could be several reasons for your new employee not having a P45, including:

  • they are still awaiting it from their previous employer
  • it's been lost
  • it's your employee's first job
  • they are continuing with another job as well as working for you
  • your employee is a student working for you solely during their holidays

If your employee gives you a form P45 after you have notified HMRC, then read our guide 'Taking on a new employee - employee gives you a form P45 late'.

On this page:

When you don't need to tell HMRC about a new employee

If your employee doesn't give you a form P45 you should notify HMRC that your employee has started with you and what tax code you are using in the absence of a form P45. The only exceptions to this are:

  • your employee is a student working for you solely during their holidays - in this case read our guide 'Student employees' to find out what to do
  • your employee intends working for you for one week or less, with no expectation of coming back in the current year - in this case read our guide 'Temporary and agency workers' to find out what you need to do

In all other circumstances follow the steps in this guide.

Student employees

Temporary and agency workers

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What you need from your employee if they don't have a P45

Almost all employers must file starter information online.

Your employee must provide you with certain information to enable you to use the right tax code and deduct the right amount of tax and National Insurance contributions (NICs) from an employee's pay.

They can provide this in a way that best suits your business, for example in an email or on your own stationery. It's up to you to decide whether or not you need a signature.

You can collect this information from your employee by using a form P46 which you can ask your employee to complete. If you use the P46 to gather information please ensure your employee gives it back to you and does not send it to HMRC. The P46 has two sections:

  • Section one - completed by the employee - gives their personal details, including their National Insurance number, current/recent work history and any student loan details.
  • Section two - contains the employer information.

If you choose to use your own method of gathering this information the next section will tell you what you need to ask your employee.

Form P46

Personal details

Taking care to collect the correct information about your employees will save you time by reducing the amount of employee queries you get as well as helping to make sure your employees pay the correct tax and national insurance contributions.

Your employee must provide you with the following information before their first payday:

  • National Insurance number - there's a link at the end of this section to explain about those employees who don't have a National Insurance number.
  • Date of birth.
  • Gender
  • Full name - always make sure that your employees have provided their full forename(s) and surname and not just their initial(s). Make sure that their names are in the correct order and that they have been spelled correctly.
  • Full address, including post code.

Wherever possible, check the information with a trusted official source such as a birth certificate or passport.

You must then show the date of birth, gender, full name and full address on starter notifications.

The following information relates to your employee's current employment circumstances. Your employee may find our guide 'Tax when starting, leaving or retiring from work' will explain why this information is needed. You'll find a link at the end of this section.

You can carry on paying an employee even if you haven't got their National Insurance number - but you must keep a record of their name, address, date of birth and gender. Follow the link below for what to do next.

Taking on a new employee - first steps

Tax when starting, leaving or retiring from work

Employment details

Your employee needs to decide which of the following three statements fits their current employment situation. They must declare one of the three statements below:

A. Is this their first job since last 6 April and they have not been receiving taxable Jobseeker's Allowance, Employment and Support Allowance, taxable Incapacity Benefit, state pension or occupational pension.

B. This is their only job, but since last 6 April they have had another job, or have received taxable Jobseeker's Allowance, Employment and Support Allowance or taxable Incapacity Benefit. They do not receive state or occupational pension.

C. They have another job or receive a state or occupational pension. You also need to know if there is any student loan information you need to be aware of. This statement should be considered.

Your employee will also need to tell you if they left a course of UK Higher Education before last 6 April and received their first UK Student Loan instalment on or after 1 September 1998 and they have not fully repaid their Student Loan - box D on form P46 (you do not need to know about student loans being repaid by agreement with the UK Student Loans Company by monthly direct from a bank or building society account).

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Which tax code to use when paying your employee

Once you have your employee information you can decide which tax code to use on the first pay day. This will depend on which of the statements your employee declared. Use the table below and select the relevant row depending on your employees declared statement A, B or C. Use the tax code indicated alongside in the 'Tax code to use' column and enter this tax code on your payroll records.

You should also commence student loan deductions if your employee has ticked box D on the P46 or advised you that they left a course of UK Higher Education before last 6 April and received their first UK Student Loan instalment on or after 1 September 1998 and they have not fully repaid their Student Loan.

Calculating student loan deductions

Statement declared by your employee Tax code to use
A 810L cumulative
B 810L week 1/month 1
C BR cumulative
None - your employee did not give you the information by their pay day 0T week 1/month 1

Employee information not received before the employee's first pay day

If your employee hasn't completed the P46 or provided you with the information in time for their first pay day you must still notify HMRC by completing the information online to the best of your knowledge on their behalf and use code 0T on a week 1/month 1 basis.

Note that using code 0T could result in your employee paying more tax than they need to on their first pay day - it's therefore important that you make them aware of the impact on their pay if they don't supply you with the information in time for you to complete the P46.

Form P46

Download on example of a completed form P46 (PDF 53K)

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When and how to notify HMRC

Whether or not you need to notify HMRC or just keep hold of the employee and tax code information depends on:

  • the statements declared by your employee - see below
  • whether or not the employee's earnings are equal to or above the NICs Lower Earnings Limit (LEL) - for the tax year 2012-13 this is £107 a week or £464 a month

If you do need to notify HMRC, you must do so no later than the employee's first pay day.

Almost all employers will be required to file online. See the later section 'How to send form P46 to HMRC'.

The guidance below will help you decide whether or not you need to notify HMRC or just keep hold of the information.

Employee declared statement A or B and earnings in the week or month are less than the NICs LEL

In this case:

  • keep a record of the employee information and tax code used - or form P46, for future use
  • keep a record of the employee's name, address and amount of pay, you can use your payroll for this.

If the rate of pay increases at a later date to be equal to or more than the LEL, take appropriate action based on the instructions below

Employee has declared statement A and earnings in the week or month are more than the NICs Lower Earnings Limit

In this case:

  • notify HMRC online by the first pay day
  • deduct and record tax in the normal way using the emergency tax code on a cumulative basis
  • deduct and record NICs in the normal way

To find out how to set up an employee's payroll record, and about the benefits of using software, follow the link below.

Payroll calculations and records: an introduction

Employee declared box B and earnings in the week or month are more than the NICs Lower Earnings Limit

In this case:

  • notify HMRC online by your employee's first pay day
  • deduct and record tax using the emergency tax code on a week 1/month 1 basis
  • deduct and record NICs in the normal way

To find out how to set up an employee's payroll record and for an understanding of different tax codes, follow the links below.

Payroll calculations and records: an introduction

Understanding employee tax codes

Employee declared statement C

In this case:

  • notify HMRC online by your employee's first pay day
  • deduct tax using the BR code
  • deduct and record NICs in the normal way

To find out how to set up an employee's payroll record, and for an understanding of different tax codes, follow the links below.

Payroll calculations and records: an introduction

Understanding employee tax codes

How to notify or file form P46 online

Almost all employers, regardless of the number of employees, must file these forms online.

If you're using HMRC's P11 Calculator, which is part of the Basic PAYE Tools package, you can file these forms online from there. If you use commercial payroll software this facility will probably be built in - however you'll need to check the features of your particular package.

You can also use HMRC's free PAYE Online service. Follow the first link below to find out how to register and start using this service.

Understanding and using PAYE Online for employers

File your PAYE in-year forms: P45, P46 etc

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Further help and advice

If you can't find the information you need about completing a form P45 ask a question through HMRC's email query service

Send an email query about completing form P46

If you still don't know which code to use and you're a new employer or have fewer than three years' payroll experience, call HMRC's New Employer Helpline.

Find contact details for HMRC's New Employer Helpline

Otherwise call HMRC's Employer Helpline - you'll find contact details using the link below.

Find contact details for HMRC's Employer Helpline

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More useful links

Improving the operation of PAYE: Real Time Information (RTI)

Common errors to avoid when filing forms P45 and P46

Taking on a new employee - first steps

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