Stamp Taxes Re-organisation: Contact details
As part of our drive to improve customer service, we are continuing to concentrate our work in fewer locations in 2007/08, and centralise in Birmingham. By doing this - and with customers’ help in making some minor process changes - we aim to provide a faster, more efficient service.
Telephone contact
Please continue to call our Helpline for all Stamp Taxes enquiries. We know from your feedback that you want your calls answered faster and to have more advisers available to answer questions. In response, we have extended our Helpline to two sites and, since end of May 2007, doubled the number of telephone advisers.
Postal contact
To help us deal with your transaction efficiently, we are now asking you to make all postal contact with us through Birmingham Stamp Office This will include correspondence on complex transactions (work previously carried out in Manchester.)
To ensure all Birmingham’s post is sorted promptly and is quickly referred to the relevant team, it would be extremely helpful if you could mark correspondence with:
- the topic: examples given below; and
- any reference number.
Topic |
Please mark as |
|---|---|
Stamp Duty |
Stamp Duty |
Stamp duty reserve tax (SDRT) |
SDRT |
Stamp duty land tax (SDLT) |
|
• Financial enquiries |
SDLT Finance |
• Multiple property transactions, where a schedule is included |
Multiple Properties |
• Completion following substantial performance |
Substantal performance |
• Ending of Disadvantaged Areas Relief - Transitional Provisions |
DAR |
• Returns under Section 80, 81 and 81A Finance Act 2003 |
Section 80, 81, 81A FA 2003 |
• S80/S81/S81A Returns under Schedule 17A Finance Act 2003 |
Sch 17A FA 2003 |
• Returns relating to cases of contingent or uncertain consideration
where tax has been deferred under FA03/S90 |
SDLT Deferment Application |
• Request for information and advice - Code of Practice 10 |
COP10 |
If you use online filing, you may not need to contact us by post or telephone.
The system has many benefits, including screen-based help and built-in validation
– and you can get your SDLT 5 certificate back electronically, within
a few moments. This is can be printed-off and submitted to the appropriate
Land Register (with the necessary documents) for registration.
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