New numbers for Online Services Helpdesk and Employer Helplines

From 23 April 2013, HM Revenue & Customs are changing some helpline numbers.

The helplines below are changing their telephone numbers to those shown:

  • Online Services Helpdesk - 0300 200 3600
  • Billpay Plus - 0300 200 3601
  • Employer Helpline - 0300 200 3200
  • New Employer Helpline - 0300 200 3211

You should only call these numbers if you have questions about that area of business.

For most people the new numbers will reduce the cost of calling these helplines. You can check the exact cost by calling your telephone service provider.

If you have hearing or speech impairments, the new textphone number for the:

  • Online Services Helpdesk is 0300 200 3603
  • Employers Helpline is 0300 200 3212

You will still also be able to use the old numbers (with the 0845 code), for approximately 18 months.