The integration of the Inland Revenue and HM Customs and Excise created an opportunity to deliver real benefits for small and medium businesses.
HMRC has published five papers that set out the new relationship that the department aspires to have with small and medium business, and the progress made towards realising that relationship.
Working
towards a new relationship
Published at Budget 2005, sets out some of the steps already being taken
to reduce the administrative burdens of tax on small businesses and to
improve the relationship they have with the tax authorities. The paper
also describes future developments and asks small businesses, their representatives
and advisers for their views on priorities.
Making
the new relationship a reality
Published at 2005 Pre-Budget Report, is HMRC's response to the views expressed
in the Budget 2005 consultation "Working towards a new relationship".
Progress towards a new relationship
(PDF 115K)
Published at Budget 2006, sets out the steps that HMRC has already taken
towards the new relationship with small business described in earlier
documents, and gives details of future plans.
Delivering a new
relationship with business November 2006 (PDF 222K)
Published at 2006 Pre-Budget Report, sets out the vision that resulted
from the dialogue with business described in earlier papers and outlines
the initial planning milestones for delivering it by 2010-11.
Delivering a new relationship
with business, March 2007 (PDF 87K)
reports the progress made towards the delivery of HMRC’s two administrative
burden reduction targets announced by the Chancellor at Budget 2006.
Delivering a
new relationship with business, March 2008 (PDF 99K)
Progress on HMRC's plans to improve the SME customer experience.
