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Evaluation of New Interventions Pilot

An alternative approach to compliance activity Management Summary Evaluation report.

This report evaluates the “new interventions pilots” which were conducted in 2006.

  • Management Summary and Evaluation Report (PDF 468K)
  • Appendix 2 - Final Quantitative Monitoring Report (PDF 833K)
  • Appendix 3 - The Customer Experience of the Re-Engineering Compliance Pilots - Research Study conducted for HMRC (PDF 1.76MB)
  • Appendix 4 - Pilot Team Staff Survey (PDF 108K)
  • Appendix 5 - Sample letters and help sheets (PDF 697K)
 
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