TCTM01006 - Overview and purpose

How to claim or get more information

People who think they might be entitled to CTC or WTC or both, can go online at www.hmrc.gov.uk/taxcredits to check their eligibility. If they find they are entitled to tax credits they will be able to make a claim online immediately. (Note: this service is currently suspended) For further advice people can ring the Tax Credits Helpline (open every day from 8.00 a.m. to 8.00 p.m., except Christmas, Boxing and New Year’s Days and Easter Sunday) on the following numbers:

Phone – 0845 300 3900

Textphone – 0845 300 3909

Alternatively, people may visit any HM Revenue & Customs Enquiry Centre or Jobcentre Plus Office if they want help to complete their claim.