This is a mandatory review for the HMRC Business
Authorising Officer (BAO) and must be carried out at 6 monthly
intervals (or more frequent where required) before signing the BAO
Certificate of AssuranceSW03605.
The aim of the ‘Room Content’ review is to ensure
that
Depending on the amount of content in a Room it may not be
practical for the BAO to review all content that has been added to
the Room since the last review.
But all reviews must be of a sufficient level to satisfy the
BAO that items contained in the Room comply with SW and HMRC
policies.
As a minimum standard, the BAO must review a sample of items
that have been added during each month since the last review. Each
monthly sample must include items that have been
The BAO will need to consider the complexity, frequency of use,
membership and purpose of the Room in determining the extent of the
review.
The BAO should contact the HMRC Members’ manager or
Customer Nominated Contact where any learning requirements have
been identified by the review.
Where the Room does not comply with SW and HMRC policies the BAO
must take immediate corrective action. Until all issues are
resolved, the Certificate of Assurance must not be completed and
the BAO should consider locking the Room, where appropriate
SW06300.
Further guidance is available in the
HMRC BAO Online Learning Package (prospectus item
code 0010372)