SW04600 - Roles and Responsibilities: Customer Nominated Contact
The Customer Nominated Contact (CNC) has responsibility for
managing the Customer Members of their organisation in a Room and
for dealing with other Customer Member administration issues
relating to the Room.
There must be a minimum of two CNCs for each Room but good
practice is for the Customer Organisation to appoint sufficient
CNCs to maintain cover to meet their business needs at all times.
In addition to the general activities of a Room, the CNC is
responsible for the following online activities:
| SW05410 | Request to Add a Customer Member to a Room |
| SW05440 | Remove a Customer Member from a Room |
| SW05520 | Remove a Customer Member from their Organisation |
| SW05640 | Request to Change a Customer Member Role |
