SW04420 - HMRC Shared Workspace Team: Activity Inbox Introduction


The HMRC Shared Workspace Team (SW Team) Activity Inbox is similar to an Outlook Inbox. It receives online requests, and can be managed by activity type, date received etc.

The purpose of the Activity Inbox is to receive, in one central location, online requests requiring SW Team approval before each activity can be completed. This enables the SW Team to effectively manage all requests generated within the service.

The following activities require SW Team approval

SW06130Request a New Room
SW06170Request a Room Template
SW09220Request to Add a New Organisation to a Room
SW09240Request to update Organisation Details