Business Units must adhere to the policy of allowing only ‘One Customer Organisation in a Room’. Failure to conform to this policy, other than under the special circumstance below, may put the protection of information security at risk SW03205.
Shared Workspace policy states that there should only be one
Customer Organisation in a Room. However, there may be a business
need for multiple Customer Organisations to share a single
Before creating a Room with multiple Customer Organisations the BAO must:
The BAO must keep a permanent record of the SW Business Sponsors
approval to have more than one Customer organisation in a Room.
If the criteria to create a Room with multiple Customer Organisation are not met the BAO may need to consider creating a separate Room(s) with the relevant Customer Organisation(s).
Note: Business Units are responsible for the security of customer information within a Room.
If Business Units have any doubts or queries about allowing multiple Customer Organisations into a single Room then they should contact the Shared Workspace Team for advice before proceeding.