SVM116150 - Case Selection, Handling and Settlement: Practice - Reminding - Do so as soon as possible

Our task is to settle cases as expeditiously as possible. Some common sense rules need to be applied. For example, have regard to:

• the length of time taken by SAV to respond to the last communication from the taxpayer or agent and adjust the review date accordingly;
• the nature of the information sought;
• the status of your correspondent - the company's auditors may well have information more readily to hand than the taxpayer's personal accountant who has no connection with the company.