SVM116130 - Case Selection, Handling and Settlement: Practice – Partnership Working



SAV cases always involve at least one HMRC partner in the form of the case owner. Some cases may involve more than one HMRC partner e.g. the Valuation Office Agency, technical advisers and/or the Solicitor.

SAV aims to notify its case owner partner shortly after the receipt of a valuation whether or not a value can be accepted; and, if not, the name of the valuer handling the case.

Case owner partners should be updated at least every 3 months. Compass can be used for this purpose in IHT cases. Sometimes, where the position has not changed since the last update, a brief telephone call or memo may suffice. However, updates should be helpful and informative, providing details of the current state of negotiations and values proposed by each side. An indication of the level of co-operation from taxpayers/agents should be included, together with any other information that the partner may find useful in connection with wider compliance issues. IHT partners should be notified if any change is needed as to how tax should be paid i.e. by instalments with or without interest relief.

Case owners can be asked to help by issuing notices for information needed or by giving a clearer idea of the tax at stake and the availability of reliefs

Where appropriate, SAV and its partners should hold joint meetings with taxpayers/agents.


Additional Guidance: SVM150000