Valuers should look at all post or files received on the day of
receipt with a view to identifying, and taking appropriate action
on, any cases which have been wrongly delivered, or which require
attention out of turn. This may be because they have been delayed
elsewhere, are actual or potential complaint cases, involve
deadlines, etc.
When a valuer is absent from duty, arrangements must be
made for his / her workto be looked at whilst he / she is away.
| Additional Guidance: SVM150000 |
