Interest on tax can be remitted if there is evidence that
unreasonable delay or a mistake by HMRC has unnecessarily
contributed to the accrual of interest. If the person responsible
for calculating the tax (whether it is Income Tax, CGT, Corporation
Tax or Inheritance Tax) receives a request that interest be
remitted in a case where SAV has been involved, you may be asked to
supply a diary of the correspondence which we conducted. The diary
will show when we failed to take substantive action within the (at
present) 15 working day turnaround target. You may also be asked to
comment on the claim for interest remission. A similar request may
also come to you from the Interest Review Unit which deals with
objections to interest charges on all taxes except IHT.
You should inform your manager if you receive such a request
and discuss any problems with him/her. Either the case or copies of
the request and your reply should be sent to the SAV Customer
Service Manager for record purposes.
| Additional Guidance: SVM150000 |
