SPM10410 - Statutory Sick Pay (SSP) - Notification and Evidence of Sickness

Withholding SSP due to late notification

Prescribed time limits

The employer should accept that notification was given on time if:


  • the employee does not notify the employer within:
  • the time specified by the employer, or
  • seven calendar days of the start of the incapacity, and
  • the employer thinks there was good cause for delay, if it is given:
  • within one calendar month of the time specified by the employer, or of the seven days period after any relevant days of incapacity, or
  • up to 91 days after any relevant days of incapacity, if the employer is satisfied it was not reasonably practicable for the employee to notify them within the calendar month.

The employer can withhold payment of SSP if the notification is given outside the time limits described above or there was no good reason for the delay.

It is up to the employer to decide what is a good cause but examples could be:


  • an employee lives alone with no means of contacting the employer to tell them of their illness, or
  • an employee is seriously ill in hospital and there was no one who could tell the employer.

SSP can only be withheld for the number of qualifying days for which notification was late.

As no SSP is payable, these days do not count towards the 28 week maximum for SSP.