An agenda covering the main areas for discussion at a meeting
with the purchaser should always be provided. This should enable
the agent to carry out any necessary preparation or research in
advance of the meeting. It should be case specific but not a
detailed list of questions and should not be seen by either party
to be exhaustive or restrictive.
The whole point of the meeting is to obtain information and
answers inevitably lead to further questions. That is why meetings
can bring much faster progress than correspondence.
It would, however, be unusual for a completely new major
agenda item to be introduced at the meeting unless something
unexpected is revealed during the course of the meeting.
If meetings were to be limited to specific questions the
result would be a series of short meetings and a long, drawn out
enquiry, which would be expensive in compliance staff and costly
for the purchaser.
