If the information is not produced within the time shown in the
opening letter, and a revised time scale has not been agreed with
the purchaser or agent, the compliance caseworker may wish to
contact the agent, if appropriate, by telephone.
If no telephone number has been provided an informal reminder
may be written requesting immediate contact in order that the
matter may be discussed.
If there is still no response to this informal approach, the
purchaser should be sent a formal notice under FA03/SCH10/PARA14
requiring the production of the information requested in the
earlier letter, or such that remains outstanding,
A copy of this notice should also be sent to the agent if
appropriate.
A telephone call to the agent advising them that a formal
notice is now being issued may be helpful.
