SDLTM80930 - Compliance: Opening an enquiry

The standard opening letter

To open an enquiry you must

  • send the notice of enquiry to the taxpayer as required by the statute
  • highlight that the taxpayer has a right to apply for the enquiry to be closed, this is explained in the Code of Practice
  • enclose a copy of the appropriate Code of Practice SDLTM80870
  • if there is an agent acting address your enquiries to them

Enquiry into a land transaction return - Agent acting

The notice to the purchaser should be set out in the following terms

'Thank you for your land transaction return for the purchase of …………… I am writing to tell you that I intend to enquire into the return. I have written to your agent (name) to ask for the information I need.

I enclose a copy of our Code of Practice ( SDLTM80870). It explains how we keep our promise of fair treatment under HM Revenue & Customs’ Service Commitment to you. When you have read the booklet please contact me if you require further information.'

At the same time a letter should be sent to the agent as follows

'I have today given notice under FA03/SCH10/PARA12 to your client of my intention to enquire into their land transaction return for the purchase of ……………

I attach a copy of the notice.'

The letter to the agent should then request the documents and information the compliance caseworker needs to check the land transaction return.

It should always state the date by which it is expected that the documents and information will be provided. The time allowed should normally be 30 days and should take account of the nature and scope of the information requested. There may be particular circumstances in which a longer period would be appropriate.

Enquiry into a land transaction return - No agent acting

The notice to the purchaser should be set out in the following terms

‘Thank you for your land transaction return for the purchase of …………….. I am writing to tell you that I intend to enquire into the land transaction return.

I enclose a copy of our Code of Practice ( SDLTM80870). It explains how we keep our promise of fair treatment under HM Revenue & Customs’ Service Commitment to you. When you have read the booklet please contact me if you require further information.'

The letter should go on to detail the request for documents and information following the guidelines above.

Enquiry as a result of an amendment by the purchaser

Where the purchaser amends the land transaction return the time allowed for opening an enquiry into the return is extended. The scope of the enquiry is restricted to matters affected by the amendment if the enquiry is opened when the enquiry window for the original return has closed.

If notice of enquiry is given as a result of an amendment the first sentence of the notice should state

'I am writing to tell you that I intend to enquire into the purchaser's return for the purchase of …………… which was amended on (date) etc.'

The first sentence of the letter to the agent should be amended accordingly, and again a copy of the notice should be attached.

Enquiry into a land transaction return – Multiple purchasers

Where there are joint or several purchasers involved in a land transaction FA03/S103(4) confirms that anything required or authorised to be effected in relation to the purchaser must be effected in relation to all the purchasers.

FA03/S103(5) applies where notice of enquiry into a land transaction return is given.

All purchasers must be kept informed about any action taken, although requests for information and documents may be directed at only some of them.

When opening an enquiry therefore, a notice should be sent to each of the purchasers as follows

‘Thank you for your land transaction return for the purchase of ……………. I am writing to tell you that I intend to enquire into the return.

I enclose a copy of our Code of Practice ( SDLTM80870). It explains how we keep our promise of fair treatment under HM Revenue & Customs’ Service Commitment to you. When you have read the booklet, please contact me if you require further information.’

The letter should go on to detail the request for documents and information following the guidelines above.

If specific information is requested from one or certain of the purchasers, a letter should be sent to the remaining purchasers as follows

‘I have today given notice under FA03/SCH10/PARA12 to your associate purchaser(s) of my intention to enquire into your return for the purchase of ……………. I attach a copy of the notice.’

All purchasers will then be aware of the enquiry and the outstanding information being requested.