SDLTM80830 - Compliance: Opening an enquiry

FA03/SCH10/PARA12: Neutral approach

An officer of the Board can enquire into any land transaction return.

A neutral opening in enquiries should therefore be adopted.

FA03/SCH10/PARA12(1) allows the Stamp Office to request information for the purpose of determining whether a land transaction return is incorrect and, if so to what extent.

There is no requirement that enquiries should only be made into returns with which there is concern.

Reasons for dissatisfaction should not be given when opening an enquiry even where information is held suggesting that the return might be incorrect. The information could be misleading or capable of explanation. The compliance caseworker should therefore keep an open mind.

Random enquiries should not be distinguished from other enquiries.

The possibility of errors in the purchaser’s favour as well as errors in HM Revenue & Customs favour should always be considered.

A compliance caseworker’s job is to check land transaction returns and in opening the enquiry they should do no more than seek the evidence on which they can reach an objective firsthand judgement on the accuracy of the return.

Grounds for concern should not normally be expressed at this stage and general explanations for them should not be sought. If a compliance caseworker does express an opinion, it will make it difficult for them to pursue their requests for information without seeming to have rejected the explanations offered.

The time to seek and consider explanations is when the evidence needed to check the accuracy of the land transaction return has been examined and the compliance caseworker has a clearer idea of what, if anything, needs further explanation.