SAM - Recent changes to this guidance

Below are details of the amendments that were published on 3 September 2004 (see the update index for all updates).

Appeals / Postponements

Manage Work

Records

Statements

Appeals / Postponements
Section
Subjects revisedDetails Of Update
AppealsAppeal Against A Revenue Amendment (Info)To include guidance for informal standovers where a Revenue amendment creates an over-repayment 

 Settling An Appeal (AG)To clarify guidance relating to informal standovers

PostponementsHandling An Informal Standover (Info)

To clarify guidance relating to informal standovers

 Postponement Application - Revenue Amendment (Info)To include guidance where a Revenue Amendment creates an over-repayment

To clarify guidance relating to informal standovers


 

 Making Adjustments To An SA Standover (Info)

To clarify guidance relating to informal standovers

 

Manage Work
Section
Subjects revisedDetails Of Update
Customer ServiceASPIRE National Help Desk (Info)To reflect our new IT partnership with ASPIRE

 Welsh Language Service (Info)To add details of where further information can be found within the SA Manual on Welsh language cases

Work ManagementLists In The Network (Info)To include Work List W042 Returns Not Captured as previously
omitted

To add details of further information available on
paper Work Lists


 

Records
Section
Subjects revisedDetails Of Update
BankruptcyVoluntary Arrangements (Info)To advise that a
Supervisor should not be
set up as acting in a
capacity in VA cases

Maintain Taxpayer RecordMaintaining Addresses (Info)Removal of
inappropriate Post Office
telephone number
quoted for use in
obtaining post codes
Set Up Taxpayer RecordCriteria For A COP/SA Record (Info)To include extra note
concerning self
employment income coded as DEI
 Postcodes (Info)Removal of
inappropriate Post Office
telephone number
quoted for use in
obtaining post codes

 

Statements
Section
Subjects revisedDetails Of Update
Statement IssueInhibited Statements Work List (Info)To take account of the
July 04 enhancement
concerning the deletion
of work items