An application for formal standover should be dealt with by the
office responsible for handling the appeal. This will be the office
with processing or technical responsibility for the taxpayer.
When an application not accompanying an appeal is received
in your office you should find out who should handle it and, if
necessary, forward the application without delay to the appropriate
office.
Many appeals will arise as a result of enquiries being made
into an SA return. In these cases it is essential that the officer
responsible for the enquiry sees the appeal and any associated
postponement application
before they are recorded onto the SA system.
See Action Guide ‘Who Should Handle an Appeal?’
(
SAM10041) to ascertain to which office
the application should be sent.
Making an informal standover
An informal standover may be recorded on the SA record in
any office having responsibility for the taxpayer.
If you decide that an informal standover is appropriate and
you have responsibility for the taxpayer you should
If your office does not have responsibility for the taxpayer you must forward any application or relevant correspondence to the office with processing or technical responsibility.