SAM80050 - Payments: payments overview: payment allocation and transfer
Payments processed in DM Banking
DM Banking process the vast majority of payments that customers make. SA payments are separately identified and posted to the customer’s SA record and to the Management Account, and any non-matched payments are re-directed to the OAS system.
Local office payments and transfers in
Local office bank lodgement facilities were withdrawn in March 2006.
Payment allocation, overpayments and excess payments
Each SA payment that finds a matching customer record is credited in full to that record.
If a paid liability is reduced the resultant overpayment is re-allocated against any other SA charge that is or is about to become due.
Payments are allocated or re-allocated to charges using automatic allocation rules.
Payment transfer
The movement of a credit to or from an SA record is described as a ‘transfer’. Payments can only be transferred between SA and OAS. There is no facility for moving payments directly between two SA records.
More information on payment allocation and transfer is available in the Debt Management & Banking Manual DMBM210100.
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