permanent guidance iconSAM71124 – Manage work: work management: W037 reduction of amount coded out


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Event

A work item is created when an amount already transferred to PAYE is automatically reduced, in one of the following circumstances, and therefore you need to revise the amount of underpayment coded

A work item will also be created for cases where

Note:

The case will not appear on the ‘Reduction of Amount Coded Out’ Work List or be automatically notified to PAYE where

And
Any reduction in the amount coded on PAYE must be recognised and dealt with manually.

Specific details

Other than details common or potentially common to all types of work item, the following specific details will be available

Allocation of responsibility

The work item is allocated to the office with processing responsibility for the taxpayer. Within that office, the item will be worked by an officer with the user role of Clerical Processing Officer.

Frequency of review

This list should be reviewed daily. The restriction in the PAYE code is excessive.

Updating of details

Until the work item is cleared, the following details held on the work item are updated by Work Management immediately the corresponding entry is updated on the taxpayer record

Action to take on the work item

Advice on the action to take to clear the work item is available in the section ‘Returns Work Lists’, (SAM125121).

Deletion of the work item

The work item is not deleted automatically. It should be deleted manually using function WORK LIST CASES or function SELECTED CASE, on completion of the necessary clerical action.


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