SAM71000 – Manage work: work management: contents


SAM71001Introduction
SAM71010Access to work lists
SAM71020Allocation of responsibility for work items
SAM71030How work items are created
SAM71040Lists in the network
SAM71050Management information
SAM71060Managing work lists
SAM71070Postcodes

Work list information


SAM71080W008 Outstanding debt and/or return
SAM71082W010 BF penalty for issue
SAM71084W011 Review remission for cancellation
SAM71086W012 Remissions and remission cancellation quality assurance
SAM71088W013 Potential transfer cases
SAM71090W014 Bankruptcy or voluntary arrangement cases
SAM71092W015 Open appeals
SAM71094W016 Manual issue of return
SAM71096W017 Returns review
SAM71098W018 Review Revenue assessments
SAM71100W019 Review informal standovers
SAM71102W024 Duplicate return logged – original already logged or captured
SAM71104W025 Fully captured/unlogged returns
SAM71106W028 Repayments to be authorised or cancelled
SAM71108W029 Rejected repayments
SAM71110W030 Inhibited automatic repayments
SAM71112W031 Post repayment check cases
SAM71114W032 RLS cases
SAM71116W033 transfer to COP security review
SAM71118W034 Sundry charge quality check
SAM71120W035 Manual issue of review form 575
SAM71122W036 Informal discharge review
SAM71124W037 Reduction of amount coded out
SAM71126W038 Freestanding credit review
SAM71128W039 Potential non-filers – currently not available
SAM71130W040 Inhibited statements
SAM71132W041 Manual statement issue
SAM71134W042 Returns not captured
SAM71136W043 repayments for quality checks
SAM71138W044 Over-repayments
SAM71140W045 Pensioner and low income review list
SAM71142W046 Pensioner and low income quality review list
SAM71144W047 Overpayments in closed cases
SAM71146W048 Permanent notes review work list
SAM71148W049 Short tax return rejection work list
SAM71150W050 CID framework rejection list
SAM71152W051 Daily returns review – ceased date set
SAM71154W052 Daily returns review – failed coding integrity
SAM71156W053 Daily returns review – electronic return cases
SAM71158W054 Weekly returns review list
SAM71159W055 Failed online amendments
SAM71160W056 Partnership online amendments
SAM71161W057 Review FSC from return amendment