SAM70000 - Manage work: customer service: contents
| SAM70001 | Introduction |
| SAM70010 | Advice regarding forms P60 and P11D |
| SAM70020 | IT Service Centre |
| SAM70030 | Business by telephone |
| SAM70040 | Customer education |
| SAM70050 | Customer support |
| SAM70060 | Debt management and banking |
| SAM70070 | Enquiry centres |
| SAM70080 | Help with self calculation after 31 October |
| SAM70090 | Microfiche record |
| SAM70100 | Online filing - dealing with enquiries |
| SAM70110 | Online services helpdesk |
| SAM70120 | Orderline |
| SAM70130 | SA business user support mailbox and other communication channels |
| SAM70140 | SA helpline |
| SAM70150 | Visually impaired media unit |
| SAM70151 | Visually impaired media unit (Action Guide) |
| SAM70160 | Welsh language service |
