| SAM31001 | Introduction |
| SAM31010 | Failure to notify cases
where no S9A enquiry |
| SAM31011 | Failure to notify cases
where no S9A enquiry (Action Guide) |
| SAM31020 | Opening an enquiry |
| SAM31021 | Opening an enquiry: using
ITSA discovery records (Action Guide) |
| SAM31030 | Working an enquiry |
| SAM31031 | Working an enquiry: using
ITSA discovery records (Action Guide) |
| SAM31040 | Concluding an
enquiry |
| SAM31041 | Concluding an enquiry
(Action Guide menu) |
| SAM31042 | S9A: contract settlement
(Action Guide) |
| SAM31043 | S9A: non-contract
settlement (Action Guide) |
| SAM31044 | S12AC enquiries completed
(partnership SA record) (Action Guide) |
| SAM31045 | S12AC enquiries completed
(partners SA records) (Action Guide) |
| SAM31046 | Concluding an enquiry:
using ITSA discovery records (Action Guide) |
| SAM31050 | Discovery |
| SAM31051 | Discovery (Action Guide
menu) |
| SAM31052 | Discovery: recording
cases on the CQI workbench (Action Guide) |
| SAM31053 | Discovery: student loan
repayments |
| SAM31054 | Discovery: update
payments on account for next year (Action Guide) |
| SAM31060 | Contract settlement |
| SAM31070 | The automatic move
signal |
| SAM31080 | Enquiry status |
| SAM31090 | Contract settlement
– payments on account - examples |
| SAM31100 | Enquiry window |
