The statement issue process examines the Statement to Agent
signal on the taxpayer record. The signal indicates whether the
agent is to receive the statement in preference to the taxpayer. If
the signal is set to ‘Y’ the agent’s name and
address is used as the statement address.
Where the Statement to Agent signal is not ‘Y’,
or valid agent details are not available, for example if the agent
is RLS, the statement issue process determines whether a valid
address is held for the taxpayer. The action taken depends on
whether a capacity name and address is present.
Capacity details not present
The names and addresses on the SA taxpayer record, where
present, are checked in the following order
The first of these addresses which is not RLS is used as the
statement name and address. If all the addresses for the SA
taxpayer are RLS the issue of a statement is suppressed.
Capacity details present
Where only the capacity role ‘Personal
Representatives’ is set up, the taxpayer’s name and
address is selected as if no capacity details were present. The
selected name and address is printed, preceded by the words
‘Personal Representatives of’. If all the addresses for
the SA taxpayer are RLS the issue of a statement is suppressed.
If you need to stop the issue of a statement to the taxpayer, for example where you receive a complaint or in a deceased case, refer to your Statement Control Officer for instructions. For more information see subject ‘Inhibition of Statements’ ( SAM131030).