Customers who wish to file their returns online can obtain
information from the HMRC Website at www.hmrc.gov.uk.
Local involvement in dealing with enquiries will generally
fall to the office with processing responsibility.
If the enquiry is a request for further information or help
you should advise the taxpayer that full details can be found on
our Website.
If the taxpayer does not yet have access to the Internet, or
they still require more information, they can contact the Online
Services Helpdesk.
Online Services Helpdesk
Email: helpdesk@ir-efile.gov.uk
Telephone: 0845 60 55 999
(Overseas: +44 161 930 8445)
Minicom: 0845 366 7805
Fax: 0845 366 7828