SAM126021 - Returns: filing returns online: changed personal and business details (Action Guide)

Name change (other than capacity)

Step 1

Capacity name, address, postcode, or telephone number change

Steps 2 - 4

Business name, business address changes

Steps 5 - 7

NINO change

Step 8

Final action

Step 9

1.

Use TBS function AMEND TAXPAYER DESIGNATORY DETAILS to amend the name

2.

Use function VIEW RETURN to view the Full Internet return

3.

Use TBS function AMEND CAPACITOR DETAILS to amend the SA record

4.

When amending an address or post code, you may be presented with the transfer prompt, CASE AVAILABLE FOR TRANSFER, because the new address is outside the area covered by your office

• If you are satisfied that all necessary updates have been made, and that it is appropriate to transfer responsibility

• Note the details of the proposed new office on your papers

• Accept the transfer by entering ‘Y’ in the Please Confirm If Transfer Is Required field

• Select the [OK] button

• Ensure Essential Notes and SA Notes are updated to reflect where papers are held(for example file, post batch, PN pad)

• If you have further details to update, do not transfer the record at this stage

• Note the details of the proposed new office on your papers

• Leave ‘N’ in the Please Confirm If Transfer Is Required field

• Select the [OK] button

• Continue working through this guide

5.

Use function VIEW RETURN to view the Full Internet return

6.

Use function MAINTAIN TRADE to

• Amend the business name or business address

• Amend the trade description

7.

When amending an address or post code, you may be presented with the transfer prompt, CASE AVAILABLE FOR TRANSFER, because the new address is outside the area covered by your office

• If you are satisfied that all necessary updates have been made, and that it is appropriate to transfer responsibility

• Note the details of the proposed new office on your papers

• Accept the transfer by entering ‘Y’ in the Please Confirm If Transfer Is Required field

• Select the [OK] button

• Ensure Essential Notes and SA Notes are updated to reflect where papers are held (for example file, post batch, PN pad)

• If you have further details to update, do not transfer the record at this stage

• Note the details of the proposed new office on your papers

• Leave ‘N’ in the Please Confirm If Transfer Is Required field. Select the [OK] button

• Continue working through this guide

8.

Make a note of the new NINO in function MAINTAIN SA NOTES. This will be reviewed and amended in due course by the Citizen Validation Unit

9.

Where the computer prompted you to transfer the SA record following a change of address or postcode, and you rejected the transfer pending completion of your updates to the record

• Use function MAINTAIN RESPONSIBLE OFFICE to transfer the SA record

• Select the [Transfer] button

• On the Transfer screen, enter the new office details, which you noted earlier

• Ensure Essential Notes and SA Notes are updated to reflect where papers are held (for example file, post batch, PN pad)

More detailed advice on the transfer of SA records is available in section ‘Movement of Taxpayer Records’ (SAM103000 onwards).