SAM104050 – Records: trace taxpayer record: trace taxpayer record


In day to day work, you may want to trace a taxpayer record when


  • Engaged on routine post tracing
  • Dealing with telephone enquiries
  • You have responsibility for either
  • Setting up new SA records, or
  • Transfer of records

The 33(Card) and 33 series of forms are used for clerical tracing.

The following functions are available to you


  • TAXPAYER INDEX, to access the National Tracing System
  • RETRIEVE UTR FROM D REFERENCE, to ascertain the Unique Taxpayer Reference (UTR) and SA office with responsibility for Processing work, where the Schedule D Reference is known
  • MAINTAIN RESPONSIBLE OFFICE, to ascertain the offices with responsibility for each type of Revenue activity for the taxpayer, where the UTR is known

You can also use the Taxpayer Business Service (TBS) to trace known records relating to the taxpayer.

Stencil MS117 is available for use when forwarding an item of post to the correct office.